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About HeadRail
Software for the people who dress windows for a living.
HeadRail is all-in-one sales, service, operations and CRM software for window treatment dealers. It is built and run by HeadRail LLC in St. Petersburg, Florida.
Why HeadRail exists
Most dealers run on five tools, a notebook and memory: swatches in the car, prices in a binder, leads in a spreadsheet, installs on sticky notes. Every handoff is a place where a sale cools off or a service call gets lost.
The in-home visit is where it shows most. A swatch and a quote you'll finish tonight give a homeowner every reason to "think about it." HeadRail is built so a rep can measure, price, show the product on the customer's own window and leave with a signed proposal and the deposit, in one visit, and so the follow-up, the install and the service call all land on the same record.
From the founder
I grew up in the blinds business. My parents were independent blinds dealers and later Gotcha Covered franchise owners, and my brother works for Springs. I've spent more than 15 years in sales and marketing, in in-home sales and leading sales teams in this industry, and I'm also a part-time software and Apple developer.
Over those years I watched dealers my family knows, and my own family, struggle with how little technology and how few sales tools this industry has. It's hard to price a job accurately and fast enough to close it in the home, and that costs dealers time and money. So I built HeadRail, putting my sales experience and my software skills into the tool I wanted them to have.
Away from work I'm a dad of four, husband to my wife Krystal, an avid reader and an amateur chef.
Garrett Fussell, founder
What we build
- An in-home sales assistant. The rep app runs on any phone, tablet or laptop with a browser. It prices as the rep measures, from the dealer's own manufacturer price books, shows an AI preview of the product on the customer's window, and closes with a signature and the deposit.
- Blinds Buddy. Answers reps' product questions from the dealer's own catalog and price books.
- A CRM built for dealers. Leads, appointments, automatic follow-ups, proposals, installs, service tickets and reports on one record.
- Website leads. On the Pro plan and up, the visualizer goes on the dealer's own website, and every quote request lands in the CRM.
- HeadRail Takeoffs. A done-for-you service for commercial bids: send the plans, specs and addenda, and get every shade counted twice and sized from the drawings, with the questions for the GC. See the takeoff service.
Graber and Elegant price books and fabrics are built in today, and Norman is built too: ask us. Selling other lines? Tell us which ones and we'll tell you the setup time before you sign.
How we work
- Show the work. Every price comes from the dealer's price book, with the factor, markup and upcharges behind it. Every takeoff quantity is tied to the sheet, schedule row or dimension it came from.
- Honest limits beat big claims. Previews are labeled as illustrations on every result, so nobody is surprised at install. A size or option that can't be built can't be quoted.
- Do it for the dealer. We set up your account, your price books and your team, import your leads from a spreadsheet and train your team live.
- Your business stays yours. Reps never see your cost or markup. Customer photos are never sold or used for advertising. You can export your leads, customers and catalog any time, and HeadRail never handles card numbers or takes a cut of your payments.
The company
- Legal name: HeadRail LLC
- Founder: Garrett Fussell (his story), who writes the HeadRail blog
- Address: 7901 4th St N, Ste 300, St. Petersburg, FL 33702
- Email: admin@getheadrail.com (we reply within 1 business day)
- Sites: getheadrail.com for the dealer software, getheadrail.com/takeoffs for the takeoff service
Policies: Privacy Policy, Terms of Service and Takeoff Service Terms.
See it with your own products.
Book a 20-minute demo and we'll show you HeadRail with your own price books, or email admin@getheadrail.com.